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Posted 12 days ago

Product Manager - Customer Service Platform

Spotify

  • No sponsor info yet

  • Salary: not listed by employer

  • 4.0 out of 5 on Glassdoor

  • Estimated range: From £40,000 per year Estimated

  • Also hiring in Canada, Sweden and United States (open roles on Tech Abroad)

  • Permanent residency after about 5 yrs

  • Citizenship after about 6 yrs

  • Work language: likely English (posting is in English)

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About the role

The Subscriptions Mission builds and evolves Spotify’s subscription products and marketplace experiences to drive sustainable user and revenue growth globally. We focus on awareness, acquisition, activation, retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly.

Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that enable our advisors to deliver fast, effective, and empathetic support at scale.

You’ll help improve the advisor experience through intelligent tooling, define…

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Location Insights: London

  • Rent (City)

    Average private rent across London was £2,332 a month in August 2026. This covers all property sizes, and ONS gives no centre/outside split.

  • Take-home pay (Country tax)

    At least £2,310 a month after tax, from the estimated market pay for this job title (£40,000 a year), not the employer's offer, using the average rate of 30.7% for a single employee on a higher salary

  • Weather (City)

    London: summer highs about 73°F / 23°C, winter highs about 46°F / 8°C

  • Safety (Country)

    High peacefulness (Global Peace Index rank 39)

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