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Posted 8 days ago

[IT Delivery Center] Senior L2 Support Engineer

Eurofins

  • Salary: not listed by employer

  • 3.0 out of 5 on Glassdoor (opens in new tab) · 7,407 reviews

  • Estimated range: not enough salary data for this role or country yet.

  • Also hiring in Australia, Belgium, Brazil, Bulgaria and 17 more countries (open roles on Tech Abroad)

  • Residency timeline: not in our data yet

  • Work language: likely English (posting is in English)

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About the role

Job Description We are looking for a proactive and customer-focused Principal Product Sustenance Engineer to drive product support, incident resolution, and continuous product improvements.

The ideal candidate should possess strong analytical and troubleshooting skills, collaborate effectively across multiple teams, and ensure timely resolution of production issues while maintaining high customer satisfaction.

Key Responsibilities • Lead investigation and resolution of complex production issues and customer-reported incidents. • Handle user access management and data management (importation, update, migration etc.) requests. • Lead troubleshooting and coordinate with Dev, Infra, and Network…

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Location Insights: Ho Chi Minh City, Ho Chi Minh, Vietnam

  • Take-home pay (Country tax)

    Not available for Location not stated yet: we don’t have its tax rates

Where this listing comes from

Listed via SmartRecruiters, on