Posted 36 days ago
ABACUS
Salary: not listed by employer
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Estimated range: not enough salary data for this role or country yet.
Also hiring in United Kingdom and United States (open roles on Tech Abroad)
Residency timeline: not in our data yet
Work language: likely English (posting is in English)
Job Description
Job Title: Support Engineer – Software
Overview:
We are seeking a Support Engineer – Software to provide technical support for enterprise software applications. The role will troubleshoot application, database, API, and integration issues while working closely with Engineering, Product, DevOps, and Customer Success teams.
Roles & responsibility:
• Provide L2/L3 technical support for enterprise and SaaS applications.
• Troubleshoot application, database, API, integration, and system issues.
• Analyze logs, reproduce defects, identify root causes, and provide solutions or workarounds.
• Manage incidents and service requests according to SLAs.
• Escalate complex issues to Engineering…
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Take-home pay (Country tax)
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