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Posted 1 days ago

Technical Support Engineer

incident.io

  • No sponsor info yet

  • Salary: not listed by employer

  • Typical pay for tech professionals in United Kingdom: £42,889–£75,427 a year Official statistics

  • Permanent residency after about 5 yrs

  • Citizenship after about 6 yrs

  • Work language: likely English (posting is in English)

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About the role

A little about us incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime. The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work. We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously. We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast. There's never been a better time to join.

The Team The Technical Support Team is usually the first line of communication between incident.io and our customers. We’re…

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Location Insights: London

  • Rent (City)

    Average private rent across London was £2,332 a month in August 2026. This covers all property sizes, and ONS gives no centre/outside split.

  • Take-home pay (Country tax)

    Needs a posted salary to estimate

  • Weather (City)

    London: summer highs about 73°F / 23°C, winter highs about 46°F / 8°C

  • Safety (Country)

    High peacefulness (Global Peace Index rank 39)

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