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Posted 34 days ago

Engineer, Enterprise Service Desk

ABACUS

  • Salary: not listed by employer

  • ★ Trustpilot 3.0 (6 customer reviews) on Trustpilot (opens in new tab)

  • Estimated range: not enough salary data for this role or country yet.

  • Also hiring in India, United Kingdom and United States (open roles on Tech Abroad)

  • Residency timeline: not in our data yet

  • Work language: likely English (posting is in English)

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About the role

Job Summary:

The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The role includes support and administration of client environments across a broad range of technologies, along with coordination with clients and third-party vendors.

This position also works closely with SME engineering teams to ensure client platform stability, reliability, and service continuity.

Responsibilities (including, but not limited to):

• Respond to escalated issues from Tier 1 and Tier 2 Service Desk Administrators in a timely and professional manner

• Take ownership of…

Social security agreement

Location Insights: Remote in US

  • Take-home pay (Country tax)

    Not available for Location not stated yet: we don’t have its tax rates

Where this listing comes from

Listed via Greenhouse, on