Posted 12 days ago
Sutherland
Salary: not listed by employer
★ Trustpilot 3.1 (14 customer reviews) on Trustpilot (opens in new tab)
Estimated range: not enough salary data for this role or country yet.
Also hiring in Bulgaria, India, Romania and United States (open roles on Tech Abroad)
Residency timeline: not in our data yet
Work language: likely English (posting is in English)
Job Description The Technical Support Engineer is responsible for providing first-level technical support to customers, drivers, administrators, and internal stakeholders. This role serves as the primary point of contact for troubleshooting hardware, software, connectivity, video telematics, and platform-related issues. The TSE I will diagnose problems, resolve issues within defined procedures, document interactions, and escalate complex cases when necessary while ensuring a high-quality customer experience. The ideal candidate possesses strong troubleshooting skills, excellent customer service abilities, and a passion for technology. This position requires the ability to work in a…
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