Posted 37 days ago
ABACUS
Salary: not listed by employer
★ Trustpilot 3.0 (6 customer reviews) on Trustpilot (opens in new tab)
Typical pay for tech professionals in United States: $105,210–$171,980 a year Official statistics
Also hiring in India and United Kingdom (open roles on Tech Abroad)
Residency timeline: not in our data yet
Work language: likely English (posting is in English)
Job Summary: Abacus’s Level Three Support - Engineer role is responsible for the design and implementation of customer-facing and internal systems, including public and private cloud environments as well as on-premise infrastructure and telephony systems, all while providing a world-class client experience daily. In addition to leading projects, Level Threes provide escalation support to all service delivery team members.
Responsibilities (including, but not limited to):
• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Assist clients with the design and…
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