Posted 35 days ago
Sutherland
Salary: not listed by employer
★ Trustpilot 3.1 (14 customer reviews) on Trustpilot (opens in new tab)
Estimated range: not enough salary data for this role or country yet.
Also hiring in Bulgaria, Romania and United States (open roles on Tech Abroad)
Residency timeline: not in our data yet
Work language: likely English (posting is in English)
Job Description Job Summary:
The Technical Support Engineer / IASM will provide technical assistance to customers through calls, emails, and tickets. The role requires strong SQL, Windows, and server troubleshooting skills along with excellent communication abilities.
Key Responsibilities:
• Provide technical support via calls, email, and ticketing systems • Communicate effectively with customers and resolve issues • Analyze and troubleshoot application, database, and infrastructure issues • Execute SQL queries and scripts for data analysis • Use SQL Profiler to diagnose performance issues • Handle database scripts and index-related troubleshooting • Troubleshoot Windows OS issues including…
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