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Posted 54 days ago

Level 3 Senior Product Technical Support Engineer, AVP

State Street

  • Salary: not listed by employer

  • Typical pay for tech professionals in Australia: around A$140,000 a year Official statistics

  • Permanent residency after about 2 yrs

  • Citizenship after about 4 yrs

  • Work language: likely English (posting is in English)

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About the role

Employment type: Full time. Req ID: R-797194. Role Summary The Level 3 Senior Product Technical Support Engineer, AVP is the advanced escalation layer for the most complex Charles River Investment Management System (CRIMS) technical, functional, and operational issues. Where Level 2 restores service using known procedures, L3 diagnoses the unknown — owning root-cause analysis, defect recreation, workaround design, and the technical bridge into Product Engineering and QA. The role pairs deep domain expertise with sharp diagnostic instinct and the composure to handle the “sensitive,” high-visibility situations that shape how clients perceive CRD’s ability to resolve their problems. This role…

Social security agreement

Location Insights: Melbourne

  • Rent (City)

    Citywide median of A$580 a week for all new lettings, about A$2,513 a month (×52/12). Covers all dwelling types; no 1-bedroom or centre/outside split was available.

  • Take-home pay (Country tax)

    About A$8,320 a month after tax, from typical pay for tech professionals in Australia (A$140,000 a year, official statistics), not this employer's offer, using the average rate of 28.7% for a single employee on a higher salary

  • Weather (City)

    Sydney (nearest reference city): summer highs about 80°F / 27°C, winter highs about 62°F / 17°C

  • Safety (Country)

    High peacefulness (Global Peace Index rank 20)

Where this listing comes from

Listed via the company’s job board, on