Product Manager - Support Experience

Wise

Salary: not listed by employer
3.2 out of 5 on Glassdoor (opens in new tab) · 111 reviews
Estimated range: From £40,000 per year Estimated
Permanent residency after about 5 yrs
Citizenship after about 6 yrs
Work language: likely English (posting is in English)

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About the role

Job Description A bit about the Support Squad The Support Squad consists of several product teams, and collectively owns the entire end-to-end support journey for millions of Wise customers. Our mission is to provide high quality support at the lowest cost. We do this by preventing the need for support in the first place, building world-class self-service tools, automating resolutions through conversational AI, and empowering our support agents with the best infrastructure and intelligent tooling.  One of our largest investment areas in the last year has been conversational support automation - we launched a Wise Support Assistant, helping a large majority of our customers self serve…

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Location Insights: London

Rent (City)
Average private rent across London was £2,332 a month in August 2026. This covers all property sizes, and ONS gives no centre/outside split.
Take-home pay (Country tax)
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London: summer highs about 73°F / 23°C, winter highs about 46°F / 8°C
Safety (Country)
High peacefulness (Global Peace Index rank 39)

Salary

Salary: not listed by employer

Estimated range: From £40,000 per year Estimated

Work visa routes in United Kingdom

Skilled Worker visa

Salary at least £41,700 per year (or the going rate for the occupation, whichever is higher). £33,400 per year for new entrants (and at least 70% of the going rate).

A job offer from a Home Office licensed sponsor, with a certificate of sponsorship
A job in an eligible occupation at the required skill level
English at the required level

Without a degree

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Source: GOV.UK: Skilled Worker visa(opens in new tab) · checked 5 October 2026

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Work visas in United Kingdom

How long a decision takes

Applying from outside the UK, you’ll usually get a Skilled Worker decision within 3 weeks of applying online, proving your identity and providing your documents. (GOV.UK: Skilled Worker visa, apply from outside the UK(opens in new tab), checked 6 October 2026)

What if this job doesn’t work out?

If the job ends

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